BabyJanes appreciates your business and we want to make sure that you are happy with your purchase. If you have any comments, questions or concerns with your order, please contact us toll-free at 1-866-695-7079 or email us at: customer.service@babyjanes.com and we will be happy to help you.

Returns & Exchanges

If you have ordered or received the incorrect size or color of clip or headband, we will be happy to exchange it for the correct size or color within 30 days, if the item has not been used or damaged in any way.

We cannot refund or exchange any "Special Order" item.

There will be a $2.50 shipping & handling charge for all exchanged orders. Sorry, we cannot refund the shipping charges.